www.bbcnoun.com.ng 10/10 [MKT206] As a discipline, customer behaviour stands at the intersection of economic psychology and___ Marketing science [MKT206] One of the options is not one of the objectives which a CRM strategy must consider in a company‘s operations price reduction [MKT206] Open clubs are good for building a ____________________ database [MKT206] The consumer buying process is usually depicted as consisting of _____ distinct stages 5 [MKT206] Need arousal is the same thing as ___________________ Problem identification [MKT206] Companies may not adopt CRM because of________________________ Internal political issues concerning ownership of systems [MKT206] All of the options are components of customer relationship management except_________ including, customer relationship management organization, and marketing research [MKT206] By functional benefits of a product is meant_____________________ Tangible outcomes [MKT206] A CRM system is implemented for ______________ All of the above [MKT206] Pester power stands for ________________________ children as influencers