www.bbcnoun.com.ng 9/10 What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers Analytical CRM Which term is often used to refer to the organizational culture of a business firm? corporate culture Payments, warranties, delivery dates, and so forth represent terms and conditions Which of the following sources is rated as the most important information source for purchasers and purchase influencers within organization? television business networks Which of the following can possibly be part of the informal information search process for organizational buyers? discussions with sales representatives Which type of decision rule is very common in the first step of a two-stage decision for an organizational purchase? conjunctive The beliefs and attitudes an organization\'s members have about the organization and how it operates is known as None of the above In high-tech markets, who is most likely to recognize a problem or need to purchase? head of a department Which type of organizational purchase situation occurs when the purchase is of minor importance and is not complex? straight rebuy Organizations have a type of self-concept and lifestyles that the text refers to as organizational culture