Course Code hcm305 Question ….......is an alphabetical listing of current guests, duplication of key information from the register and reservation detail Answer Guest index Question …....... Is a good characteristic of Services Marketing Answer Consistency Question A tourist product can therefore be analyzed in terms of its attractions, …........... Answer peaceful and colourfull Question …........... may be defined as the sum of the physical and psychological satisfaction it provides to the buyer. Answer A product Question Reward is the ….......... of a satisfactory service Answer end-product Question In customer orientation marketing the main objective is …....... Answer Satisfaction Question …............. where products are forced on intending customers Answer Hard sell Question The development of sales and marketing philosophies is called the …......... Answer sales stage Question In production orientation the satisfaction of the consumer was …...... Answer not considered at all Question the objectives of sales and marketing in tourism can therefore be said to be …........... all the potential customers or users of tourist services to a particular destination and not to another Answer attracting and motivating Try Another Search