MBA806



Email: bbcnoun@gmail.com
Whatsapp: 08131667008


has
jurisdiction to make awards for the purpose of settling trade disputes and determine questions as to the interpretation of any collective agreement made by the an arbitration tribunal or by the court
Answer: national industrial court

There are now
	trade unions
affiliated to the Nigerian labour congress
Answer: 29

establish some form of ranking of jobs, based on an explicit analysis of each jobs content
Answer: job evaluation

occurs
when management negotiates with representatives (trade union) of workers over wages, hours of work and other working conditions
Answer: collective bargaining

collection of data on compensation rates for workers performing similar jobs in other similar organisations
Answer: pay survey

was a
psychologist who developed the theory of human motivation and classified human needs into five categories in hierachical manner
Answer: maslow

	propounded two
factors theory of motivation
Answer: hertzberg

generic term covering methods of determining the relative worth of jobs
Answer: job evaluation

The purpose of
	is to
analyze what a person has done and is doing in his job, in order to help him to do better by developing his strength or by overcoming his weakness
Answer: performance reviews

	theory
predicts a general and unintended consequences of reward system
Answer: hygiene

is a
process which is designed to improve organisational team and individual performance and which is owned and driven by line managers
Answer: performance management

The	method
is a quantitative and complex combination of the ranking and point method
Answer: factor comparison

	is a spoken
or written dissatisfaction brought to the attention of the supervisor
Answer: compliant

	is a system
which guidelines on major issues on items and conditions of employment are determined at local plant or company levels
Answer: decentralised system

	proposed a
theory of motivation which is closely associated with learning concepts
Answer: mcclelland

commonly thought of as the method by which an individual raises some query or compliant about his/her pay or working conditions and the steps which are laid down for dealing with the matter
Answer: grievance procedure

In an organisation
	calls for
monitoring of group behaviour and control of group performance to ensure compliance with rules and to correct deviations
Answer: discipline

In ------------- met of appraisal the rater is required to keep a record of each employee and to record actual and observed incidents of positive or negative behaviour over a given period of time
Answer: critical incident

	is the driving
force that stimulates an individual into action in order to achieve his or her organisations objectives
Answer: motivation

The
	theory
of motivation tells us that employees are likely to be motivated to perform in a certain way only if the employees geninely believe in three things
Answer: expectancy theory




Email: bbcnoun@gmail.com
Whatsapp: 08131667008