FBQ1: ---------- Psychology as a scientific discipline seeks to study the impact of organisations on man and vice versa. Answer: Organisational FBQ2: Philosophers such as Socrates and Plato speculated a lot about -------- Answer: human behaviour FBQ3: In the past, -------- is deemed as the study of the mind and mental life. Answer: Psychology FBQ4: Industrial/organisational psychology, also called-------, is a systematised and specialised body of knowledge about human behaviour in industries and organisations. Answer: workplace psychology FBQ5: Understanding human behaviour, from a--------- point of view, is the overall goal of Psychology. Answer: Scientific FBQ6: ------------- means adducing reason(s) to why people think, feel, or act the way they do. Answer: Explanation FBQ7: The goal of --------- behaviour is underscored by the need to take decisions that will be valid for now and in the future. Answer: Predicting FBQ8: ----------are "doctors" who diagnose psychological disorders and treat them using psychotherapy. Answer: Clinical Psychologist FBQ9: --------- psychologist applies psychological principles and theories in understanding human behaviour in social setting. Answer: Social FBQ10: ---------- Psychologists try to understand complex human behaviour by studying the onset of a behaviour pattern and the orderly way in which they change over time. Answer: Developmental FBQ11: --------- are Involved in criminology and legal issues relating to investigation and prosecution of criminals. Answer: Forensic Psychologist FBQ12: The importance of man as individuals and group at work is the focus of ------Psychology. Answer: Industrial FBQ13: The --------- function is one of the main activities of Personnel Psychologists Answer: Staffing FBQ14: ---------- means the process of seeking and attracting a large pool of likely knowledge, skills, talents and experiences for consideration for appointment; Answer: Recruitment FBQ15: ---------- involve putting the right worker on the right job Answer: Placement FBQ16: ----------- is to determine the core activities engaged in by workers; that is the duties, tasks, responsibilities, working conditions and hazards and assessment of human requirements of all jobs Answer: Job analysis FBQ17: Sources of recruitment are broadly divided into Answer: 2 FBQ18: ------------ on the other hand means determining among the so-recruited, the best possible hand for the position advertised. Answer: Selection FBQ19: ---------- are designed on different human attributes and the choice of test(s) depends on attributes that are necessary for the job in question. Answer: Psychological tests FBQ20:  There are -------types of inhibitions  Answer: Two FBQ21: The classical conditioning approach was promoted by the work of ------- Answer: Ivan Pavlov FBQ22: The ---------- states that "in a given situation, a response followed by a 'satisfying' consequence will become more likely to occur, and a response followed by an unsatisfying outcome will become less likely to occur". Answer: law of effect FBQ23: --------- view, human learning as influenced by multiplicity of factors such as beliefs, attitudes, motivations, expectations and emotions. Answer: Social-cognitive Theory FBQ24: ----------- is an internal record or representation of some prior event or experience. Answer: Memory FBQ25: Declarative memory are of------- types Answer: Two FBQ26: ------------ focuses on the job holder. It is aimed at identifying the "training gaps" or skill deficiencies in the job incumbent. Answer: Person analysis FBQ27: ----------- is the systematic evaluation of individual employee with respect to job performance Answer: Performance appraisal FBQ28: ----------- is the job incumbent whose performance is to be evaluated Answer: Appraise FBQ29: According to Pattanayak (2012) ------- is inevitable for every organisation to be healthy and productive Answer: Change FBQ30: ------------ as a generic term embraces a wide range of intervention strategies into both structural and social processes of an organization. Answer: Organisational development FBQ31: During------ stage, preparation. Motivation and readiness is created among people to change old behaviour through creation of discomfort or lack of conformation which may cause guilt or anxiety. Answer: Unfreezing FBQ32: In the --------- stage, the client is assisted to see things, judge them, feel them, and react to them differently based on a new point of view using new role models, mentors and by creating environmental scanning or new and relevant information. Answer: Moving stage FBQ33: --------- denote interdependencies and interconnectedness and interrelatedness among elements in the set that constitutes an identifiable whole. Answer: Systems FBQ34: -------- provide explanatory framework for the relationship between variables. Answer: Theories or models FBQ35: --------- according to Eze (2004) is central and essential part of life. Answer: Work FBQ36: -------- are built on Weberian bureaucratic prescriptions of rigidity and tightly controlled structure. Answer: Mechanistic designs FBQ37: --------- is the highest authority in dispute settlement machinery. Answer: National industrial court FBQ38: --------- is defined as an enduring organisation of motivational, emotional, perceptual and cognitive processes with respect to some aspect of the environment. Answer: Attitude FBQ39: ------- is triggered by need to respond to new challenges or opportunities presented by the external and internal environment, or in anticipation of the need to cope with potential future problems. Answer: Organisational change FBQ40: There are ---------- types of inhibitions Answer: Two FBQ41: -------- is an enduring belief that specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct. Answer: Value conflict FBQ42: -------- mean interpersonal opposition that is driven by personal dislike or disagreement between parties. Answer: Personality conflict FBQ43: ------ is a well respected and trusted employee who may be engaged to hear out parties and to attempt a resolution of the dispute. Answer: Ombudsman FBQ44: ---------- is the ability to sense how others are feeling Answer: Empathy FBQ45: ---------- is an ability to be aware of what you are feeling Answer: Self-awareness FBQ46: The ------- is primarily engaged in research using experimental method. Answer: Experimental psychologist FBQ47: -------- tries to understand complex human behaviour by studying the onset of a behaviour pattern and the orderly way in which they change over time. Answer: Developmental psychologists FBQ48: ---------- involves putting the right worker on the right job Answer: Placement FBQ49: In selection ------- is the opinions of former employer(s) and or people of eminent status. Answer: Reference check FBQ50: -------- according to Naylor and Blum (2001) is a process that develops and improves skills related to performance. Answer: Training MCQ1: One of these is NOT one of the notable writers of Industrial Psychology as a sub-field of Psychology. Answer: Charles Taylor MCQ2: Industrial Psychology as an academic discipline started with the pioneering works of Musterberg Answer: 1913 MCQ3: Industrial/organisational psychology is also called ----- psychology Answer: Workplace MCQ4: The overall goal of ----- is the understanding of human behaviour, from a scientific point of view. Answer: Psychology MCQ5: ---------- psychologists work with people of milderEmotional problems. Answer: Counselling MCQ6: An engineering psychologist is also called Answer: Ergonomist MCQ7: The -------- function is one of the main activities of Personnel Psychologists . Answer: staffing MCQ8: Organisations need people periodically for the following listed reasons Except one: Answer: For payment of low wages MCQ9: -------- is a deliberate effort involving serious and concerted planning and budgeting to anticipate costs at every stage of the recruitment and selection. Answer: Recruitment MCQ10: --------- means determining among the so-recruited, the best possible hand for the position advertised. Answer: Selection MCQ11: ----------is suitably used where number of applicant is manageable. Answer: Preliminary interview MCQ12: -------is often done to clarify issues arising in the application blank. Answer: Second interview MCQ13: -------- is done to examine the physiological state and fitness of candidates. Answer: Medical examination MCQ14: Naylor and Blum (2001) sees ----- as a process that develops and improves skills related to performance. Answer: Training MCQ15: The classical conditioning approach was promoted by the work of ------- (1849-1936) Answer: Ivan Pavlov MCQ16: In------- schedule, desired behaviour is reinforced after specified number of responses. Answer: Ratio MCQ17: --------- means reappearance of a previously extinguished conditioned response. Answer: Spontaneous recovery MCQ18: The behavioural psychologists theory that believes that behaviour is more than simple S-R (stimulus and response) paradigm, rather thinking and interpretation of stimuli – S-O-R (stimulus-Organism- Response) are bonafide part of the learning process called Answer: Social-cognitive Theory MCQ19: --------- is an internal record or representation of some prior event or experience. Answer: Memory MCQ20: Organisational analysis is a --------perspective, while task analysis is a ------ perspective involving a review of job description in which the task, duties, responsibilities and condition under which the job is done is highlighted. Answer: Macro and micro MCQ21: --------- focuses on the job holder. Its aim is to identify the "training gaps" or skill deficiencies in the job incumbent. Answer: Person analysis MCQ22: ------- is a process and outcome justified in terms of cost to the organisation viz-à-viz adequacy or otherwise of budgetary provision, current and future benefits to individual trainees and the organisation Answer: Cost-effect benefit MCQ23: An organisation is like a tune; it is not constituted by individual sounds but by their syntheses. This is according to -------- Answer: Peter Drucker MCQ24: One of these reasons is NOT for performance appraisal Answer: Improve Grape-vine MCQ25: The job incumbent whose performance is been evaluated is called------- Answer: Appraise MCQ26: -------is an appraisal method where raters is to assess job incumbents in terms of selected objectives describing job behaviours. Answer: Forced-choice MCQ27: An appraisal method where Traits or behaviours are rated by attaching certain numerical values is called. Answer: Graphic Rating MCQ28: In ------- Performance is principally measured against results as derived from well-defined work objectives. Answer: Management By Objective MCQ29: One of these is NOT an appraisal pitfall Answer: Imminent effect MCQ30: Organisational-----is a radical transformation in the functioning of the organisational processes. Answer: change MCQ31: Individual resistance to change may be as a result of the following EXCEPT one : Answer: Spouse denial MCQ32: -------- can be defined as an enduring organisation of motivational, emotional, perceptual and cognitive processes with respect to some aspect of the environment. Answer: Attitude MCQ33: One of these is NOT a components of attitude Answer: Affirmative MCQ34: Engineering Psychology or Human Factor Engineering is another name for the sub-field of psychology called. Answer: Ergonomics MCQ35: One of these is not a Negotiation type according to Eze (2004) Answer: Adhoc MCQ36: One of these is NOT an external method of resolving conflicts Answer: Reconciliation MCQ37: A -------- is ones particular area of work within a series of jobs. Answer: Career MCQ38: ---------- is a dynamic construct implying gradual growth, or increase or advancement. Answer: Development MCQ39: --------is a lose-lose situation in which disputants are both physically and emotionally detached not from the problem but from the processes that will lead to resolution. Answer: Avoiding strategy MCQ40: The acronym ADR in Dispute Resolution means Answer: Alternative Dispute Resolution MCQ41: -------- entails putting elements tasks, duties, responsibilities etc together for the job incumbent to be able to meet the goals and objectives entailed on the job position. Answer: Job designs MCQ42: Organisations now have formal ADR policies using various combination of techniques such as all EXCEPT one Answer: Ombudswoman MCQ43: According to Kurt Lwine’s Model, one of these is NOT a model for proper management of an effective change process. Answer: Stagnant stage MCQ44: -------- is NOT a type of change Answer: Model MCQ45: –---------- is the ability to handle the emotions of others. Answer: Social skill MCQ46: The ------- applies psychological principles and theories in understanding human behaviour in social setting. Answer: social psychologist MCQ47: -------- simply means the process of seeking and attracting a large pool of likely knowledge, skills, talents and experiences for consideration for appointment; Answer: Recruitment MCQ48: One is NOT an Internal labour market source Answer: Walk-ins MCQ49: -------- is used to determine the training needs of specific populations of workers. Answer: Demographic analysis MCQ50: -------- attempts to identify the content of training, that is what an employee must do in order to perform competently.  Answer: Operational Analysis